The following procedures minimize your costs, protect your privacy, and ensure a pristine and comfortable environment for your therapy.

  • Cancellations/Rescheduling – 48 Hours (two business days) for all appointments. No-Shows or Late-Cancellations incur full billing rate.
  • Rates – Please check your intake packet for the current rates and/or pertinent discounts.
  • Payment Methods – Credit cards only. Visa, Master Card, Discover, and American Express, including cards linked to HSA/Flexible Spending Accounts.
  • Unpaid Bills – Unpaid bills (including No-Shows and Late Cancellations) go to collections after two months (or sixty days) of initial billing date. All collections conducted by Parson-Bishop Services, Inc.
  • Itemized Bills – Provided at the end of your sessions if requested. Your itemized bill contains the dates and length of your sessions, the amount you paid, as well as the CPT (Procedure Code) 97140 (Manual Therapy) or 97124 (Massage Therapy).
  • Extra Clean Up Fee – The following incurs a $35 extra clean-up fee: exercise sweat, hair grooming products, grease, dirt, mud, and topical balms (Bengay, Tiger Balm, Icy patch, etc.). You will be informed. For sanitary reasons, no animals are allowed.
  • Manual Cancellation/Rescheduling Fee – Please CLICK HERE to access the page with all the details for manual cancellation/rescheduling.
  • Better safe than sorry – If you are symptomatic, cancel your appointment within the allotted time. Many of my patients are in frail health and I cannot risk exposing them.
  • Emails, phone calls – Conducted during business hours only. Please check website for current business hours.
  • Companions – Only patients are allowed in the treatment room. Exceptions granted for minors and medically approved cases (must provide proof). All other companions must remain in the common waiting area.
  • Recordings – Absolutely no recordings of the session in any form or media. Exceptions granted only through mutual legal representation at your expense.

Session Guidelines

  • Location – Know where we are! Here are the directions to our office, and here's our contact info.
  • Strenuous Exercise – Avoid it at least 3 hours prior to your session and up to 48 hours after. These restrictions might change depending on your case.
  • Your Outfit and Hygiene – Wear clean, light workout clothes and socks. Avoid lycra, fragrances, hair grooming products, heavy moisturizing lotions, and OTC topical balms.
  • Have Your Payment Ready – Credit cards only.
  • Be Properly Hydrated – And avoid heavy meals, alcohol, and tobacco.
  • Finally – Bring an open mind and a good attitude.

Thank you in advance for helping us make this a remarkable healing experience for everyone.

Coach Izzy

Author, Pain Therapist
Strength Coach, Speaker, and Educator